FAQs
- What age range do your products cater to ?
Our products are designed for ages starting fron 0 to 16 years.
- Do you offer Free shipping (i.e. No delivery charges) ?
Yes, on purchase of items above Rs. 3000, there are No delivery charges.
- How can I Track my order ?
You can confirm the status of shipping against your “order number”, from our helpline/WhatsApp number.
- What is your return Policy ?
Please visit this link : for your return, exchange and refund policy.
- Are your products (especially toys) safe for children ?
We prioritize safety and ensure majority of our Toys products have “age limit for use” mentioned on them.
- Can i change or cancel my order ?
For this you need to contact our helpline as soon as possible before the order has been dispatched.
- What payment methods do you accept?
We are only offering Cash on Delivery (COD) as payment method for now.
- How do i Contact customer services and Helpline for Support ?
– Click green whatsapp icon on right bottom of home page and message
– Call/Whatsapp at “+92-315-6356000”
– Contact us via form at this link : Helpline/Support
- What are the Delivery Charges ?
– Delivery Charges will vary with respect to weight of parcel and city to be dispatched
